Job Description

Job Description

Job Description

Pawn Broker

• Provide Steller Customer Service—Greet and assist all customers and answer questions 
• Abide by all Federal, State, and Local regulations concerning money services and firearm sales to maintain an FFL and Financial Services 
• Ensure the growth of the store by obtaining company, store, and individual goals 
• Execute pawn/buy for customers  
  • Qualify the customer and determine the need 
  • Inspect pawn/buy items for functionality and condition 
  • Negotiate loan amounts based on fair market values and customer need 
  • Obtain required documentation from customers 
  • Explain the terms and conditions of pawn loans to customers  
  • BIN pawned items in a timely and consistent manner 
• Execute loan payments from customers 
• Perform background checks regulated by NICS 
• Clean store and merchandise retail inventory 
• Competitively price and tag inventory 
• Retrieve, test, and clean defaulted pawns and buys 
• Perform daily inventory counts and security protocols to protect company assets 

Perform the “ESSENTIAL FUNCTIONS” as outlined below: Essential Functions (including but not limited to) 

• Attendance and punctuality 
• Must be able to communicate both verbally and in written form in the English language 
• Must be able to use point of sale (POS), calculator, phone system, fax/copier, and computer proficiently 
• Must be able to complete internet searches for item valuation, in item pricing, and other research purposes 
• Must be able to stand and walk for a minimum of 7 hours per day 
• Must be able to sit for one hour per day 
• Must be able to bend, stoop, reach and lift. Lifting up to 5 pounds frequently, 50 pounds occasionally, and 100 pounds rarely 
• Minimal exposure to adverse weather conditions 
• Exposure to cleaning agents 
• Minimal exposure to diesel, gasoline, or gasoline /oil mix fuels found in generators and lawn equipment 
• Occasional climbing on a ladder

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